Terms of Use

What BubbleHug is

BubbleHug is a free AI friend for everyday conversation: someone to vent to, think out loud with, and feel a little less alone. It is an AI, not a person. Its replies are generated automatically.

What BubbleHug is not

BubbleHug is not therapy, counseling or a mental health service, and it is not medical, legal or financial advice. It does not diagnose or treat anything. It is not a crisis or emergency service, and nobody is watching the conversation who could send help.

AI can be wrong, misunderstand you or say something unhelpful. Please use your own judgment, and talk to a qualified professional or someone you trust about important decisions.

If you are in crisis

If you are in danger, thinking about hurting yourself or someone else, or need urgent help, please stop and contact your local emergency number or a crisis line right now. You deserve real, immediate support. Some lines are listed below, and BubbleHug also shows the line for your country at the bottom of every page.

Who can use it

BubbleHug is only for adults 18 and older. By using it you confirm that you are at least 18.

Use it kindly

Please do not use BubbleHug to break the law, to harm, harass or threaten anyone, to try to make it produce harmful content, to overload or attack the service, or to copy it at scale with bots or scripts.

We may limit or block use that breaks these rules or puts the service at risk.

Conversations that show a serious threat to someone's life or safety (a specific threat to kill or seriously hurt someone, plans for mass violence, or child sexual abuse content) are kept for up to 90 days and may be shared with the police or other authorities. See the Privacy Policy.

Free and as is

BubbleHug is free. It is provided as is and as available, without warranties of any kind. There are daily usage limits, and we may change, pause or stop features at any time.

To the extent the law allows, BubbleHug and its makers are not liable for any indirect or consequential loss arising from your use of the service, or for decisions you make based on its replies. Nothing in these terms limits rights that you have under the law and that cannot be waived.

Your privacy

How your data is handled is explained in our Privacy Policy.

Changes and contact

We may update these terms. If we do, we will change the date at the top. Questions? Write to hello@bubblehug.com.

Crisis resources

If you are in immediate danger, call your local emergency number. These free lines can also help:

• United States: 988 Suicide & Crisis Lifeline, 988. Emergency number: 911
• Israel: ERAN emotional first aid, 1201. Emergency number: 101 / 100
• Spain: Spain suicide prevention line, 024. Emergency number: 112
• Mexico: Línea de la Vida (Mexico, 24/7), 800 911 2000. Emergency number: 911
• Argentina: Suicide Assistance Center (Argentina), 135 (0800 345 1435). Emergency number: 911 / 107
• Colombia: Línea 106 emotional support (Colombia), 106. Emergency number: 123
• Russia: EMERCOM emergency psychological help (24/7), +7 495 989-50-50. Emergency number: 112
• Japan: Yorisoi Hotline (24 h, free), 0120-279-338 (Kokoro no Kenko Sodan Dial 0570-064-556). Emergency number: 119 / 110
• Brazil: CVV emotional support (24 h, free), 188. Emergency number: 192
• Portugal: SNS 24 psychological support (option 4, 24 h), 808 24 24 24 (SOS Voz Amiga 213 544 545). Emergency number: 112
• France: National suicide prevention line (24/7, free), 3114. Emergency number: 15 / 112
• Germany: TelefonSeelsorge (24/7, free), 0800 111 0 111 (116 123). Emergency number: 112
• Austria: TelefonSeelsorge (24/7, free), 142. Emergency number: 112
• Italy: Telefono Amico Italia (24/7), 02 2327 2327. Emergency number: 112
• United Kingdom: Samaritans (free, 24/7), 116 123. Emergency number: 999
• Ireland: Samaritans Ireland (free, 24/7), 116 123. Emergency number: 112 / 999
• Canada: 9-8-8 Suicide Crisis Helpline (call or text, 24/7), 988. Emergency number: 911
• Australia: Lifeline Australia (24/7), 13 11 14 ((text) 0477 13 11 14). Emergency number: 000
• New Zealand: 1737 Need to talk? (call or text, free, 24/7), 1737. Emergency number: 111
• Ukraine: SPIRIT psychological support line (free, daily 6:00-24:00), 0 800 333 161. Emergency number: 112